Claim Manager 3 is not compatible with Medisoft 14 or 15 and Lytec 2009. SendClaim will support Claim Manager 3 for Medisoft users until July 31, 2009 and Lytec users until January 31, 2010.

Call (337) 989-5042 or speak with your reseller to see about scheduling an upgrade appointment now to avoid the deadline.

Effective April 6, 2009

To complete the installation quicker and simplify scheduling, Installation and Training for Claim Manager 4 will be combined to a single day appointment. The estimated lengths of time for the appointments are as follow:

Standard Version - Three hours
Advanced Version - Four hours
Professional Version - Determined by the number of practices and workstations to be configured.

As always, we must have these items before an appointment can be scheduled:

• Customer must be enrolled with the insurance company or clearinghouse to which they will be submitting claims.
• Customer must have the Claim Manager 4 CD in hand.
• Requirements: Checklist, Set Up Worksheet, and Coverage Topics Forms must be completed and faxed back to SendClaim.

Remittance training will be scheduled one week from initial Installation & Training. Requirements for Remittance Training are as follow:

• Customer must be enrolled with the insurance company to receive Electronic Remittance Advice (ERA).
• Customer must be receiving 835 reports prior to training.

Please upgrade your Claim Manager 3 clients now to avoid last minute rush and increased upgrade pricing.

The Medicare Jurisdiction 10 Cutover Schedule for electronic submitters is as follows:

Blue Cross Blue Shield of Georgia Part A (Georgia) cutover date: 5/4/2009.

Cahaba GBA Part B (Alabama) cutover date: 5/4/2009.

Cahaba GBA Part A (Alabama) cutover date: 5/18/2009.

Riverbend GBA Part A (Tennessee) cutover date: 8/3/2009.

Cahaba GBA Part B (Georgia) cutover date: 8/3/2009.

CIGNA Part B (Tennessee) cutover date: 9/1/2009.

If you aren't currently submitting to any of these entities, you will need to contact them to enroll for a submitter ID. Please check back as more details regarding these cutovers will be posted.